Customer – Ronnie (Oversized)
Take an inside look into the transportation process of Komatsu PC49LC, Caterpillar D6 and more, from Morgantown, West Virginia to Monticello, Arkansas! Listen to a recorded phone conversation between We Will Transport It, Inc. and Ronnie, a real customer.
WWTI/John: Yes, can I speak to Ronnie please.
Customer Ronnie: Yeah, this is Ronnie.
WWTI/John: Hey Ronnie, this is John at We Will Transport It. You have gone on our website and enquiring about moving a 336?
Customer Ronnie: Yes sir, actually I have got a 336 to move. I need a Komatsu 490 moved and I need a D6T.
Customer Ronnie: Yes sir.
Customer Ronnie: I got everything.
WWTI/John: Yeah, yeah. Are they going on the same route this other one is going on?
Customer Ronnie: Yeah, sure are Monticello, Arkansas, it’s about 970 miles total sir.
WWTI/John: Yep, yep. I was looking at it. Morgantown, West Virginia to Monticello, Arkansas, and what else do ….You have a Komatsu?
Customer Ronnie: Yes sir, it’s a Komatsu PC49LC. It weights 107, 000 pounds
WWTI/John: Wait, wait, a two, two, the Komatsu was a two two what?. You keep breaking up on me a little bit sir.
Customer Ronnie: I’m sorry, it’s a Komatsu PC, P as in Paul, C as in cat 490
WWTI/John: 490, okay. And it weighs 107,000 pounds?
Customer Ronnie: Yes sir, that’s correct.
WWTI/John: Okay, and you have got lamps on it.
Customer Ronnie: Yes sir, I’ve got everything. I’m walking to my car so let me get to my car…
WWTI/John: Sure, take your time, there is no rush, take your time. What did you do, you got somebody autograph the cat for you?
Customer Ronnie: Yes sir, I got somebody to but I hadn’t have any….I got somebody there to do it but it might be next week and I am trying to get out of here man.
WWTI/John: Yeah, yeah, yeah. We can get you up out of there very quick. That Komatsu, that’s going to take a, that’s going to take a RGN with a hell of a pay load on it.
Customer Ronnie: Okay, I’ve got everything. Ready?
Customer Ronnie: Okay, on the Komatsu sir, it’s a…the weight is 107,000 pounds total, the height is 4 feet 12, it is 12 feet 6 inches wide. Okay the tunneling, because it is a machine, it’s 40 feet but the real base, the flat base is only 19 feet.
WWTI/John: 40 feet, 19 feet of well space?
Customer Ronnie: Okay, yes sir. The rest there is just a….you know, the bucket.
WWTI/John: Yep, yep. Okay, that’s that one. Now you said you had another one?
Customer Ronnie: Yes sir, I have a D6. It says the weight on it is 50,500, the width is 13’ 4 inches wide and that’s just the blade sir, but the blade doesn’t come off on this one, you have to turn it sideways.
WWTI/John: Thirteen feet, four, okay.
Customer Ronnie: But it’s still 13” 4 sideways.
Customer Ronnie: Okay and the height on it is 10 feet 6”
WWTI/John: 10’ 6”, and that’s a Komatsu also?
Customer Ronnie: No sir, it’s a caterpillar D6.
WWTI/John: Oh, a D6 bulldozer. Okay, D6, Cat D6
Customer Ronnie: And the [inaudible – 02:12] base on it is 18 feet, and the overall length on it is 23 feet.
WWTI/John: 23 feet overall.
Customer Ronnie: Yes sir.
WWTI/John: Okay, can you give me about 10, 15 minutes Ronnie and I’ll give you a call back on this number?
Customer Ronnie: Yes sir that will be fine. If you could help me out I would sure appreciate it
WWTI/John: Yeah, we can help you out. I am just going to generate a proper price here, get in contact with a couple of guys who can handle weight like this. The bulldozer is not too bad, that Komatsu that’s a big unit, 107,000 pounds, I believe I can get an actual 8axel RGN for that make sure I get one in the area in the time frame. You are looking to go with these fairly quick, correct?
Customer Ronnie: Yes sir, like I said, you know, if you are going to try to get them loaded tomorrow but if not, you know, it looks like Saturday.
WWTI/John: Yeah, absolutely, we are pretty good at it Ronnie so give me about 15 minutes and I am going to discuss this with my dispatcher over here and see what we can do for you.
Customer Ronnie: Okay, who are you with now?
WWTI/John: We Will Transport It Corporation. You’ve gone on our heavy hauling website ?
Customer Ronnie: Yes sir, I have gone on the website the other night and I have been on the phone line and I’ve tried to contact the owner but it wouldn’t let me, all it would let me do is to stayed on line?
WWTI/John: Yeah, we have been having trouble with our 800 numbers. I’m actually getting calls from people looking for jobs, driving trucks, you know what I mean. I don’t know what’s going on. We pay Google a whole bunch of money and the whole number is getting routed all over the place so give me about 10, 15 minutes Ronnie and I will be right back on the phone with you and we will see if we can get it sorted for you ASAP.
Customer Ronnie: Okay, thanks for your help man, thank you.
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